Refund policy
All sales are final and cannot be returned. Items cannot be exchanged, returned or refunded so please take the time to carefully choose your jewelry. If you pick the wrong size, we cannot exchange your piece for a different size. Each piece of jewelry is handmade based on the order that comes to us from the buyer.
If there is a quality concern with your jewelry, you can email us at info@withlovejewelry.net within 14 days of receiving your package to discuss the steps we can take to amend the issue. Jewelry must be unworn and undamaged. It is the responsibility of the customer to pay for shipping costs to have it mailed back to With Love Jewelry. It is also the right of With Love Jewelry to refuse the product if it is returned and is not in its original condition, excluding the reason for the return. Unfortunately, if an issue occurs during shipping, we cannot control that. Once our jewelry is out of our hands, we cannot keep it safe.
You can always contact us with any questions at Info@withlovejewelry.net.
Damages and issues
Our jewelry is handcrafted, fine jewelry. Unfortunately, it is not indestructible. It is the responsibility of the customer to take proper care of your jewelry. This includes, taking it off when
- Working with chemicals/household cleaners
- Swimming in chlorinated/salt water
- Exercising
- Doing strenuous activity
- Working with machinery or tools that can damage your jewelry
- SLEEPING
These are only some of the dangers you can encounter everyday with your jewelry. It is the responsibility of the buyer to educate yourself on when it is not safe to wear jewelry.
Exchanges
We do not accept exchanges. All sales are final
Refunds
All sales are final.